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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christopher Alexander

March 8, 2023

5  out of  5 rating by Christopher Alexander
"Amazing service. Maria has helped answer all of my questions and responded quickly too. Everyone has been incredibly nice and helpful."

Stephen Rogers

February 10, 2023

5  out of  5 rating by Stephen Rogers
"Very professional and polite, I have been with State Farm Insurance sense 1974 first class team all the way! 🫡"

Julie Kubsch

February 6, 2023

5  out of  5 rating by Julie Kubsch
"As a small business owner there are lots of hats to wear and things to do daily. I recently had an insurance situation that needed immediate attention and resolution. Luke got it figured out and my business insured within 16 hours. The 16 hours were also after hours! We spoke at 4:30pm and at 8am I was insured. Amazing! Thank you!"

Linda Caballero

January 13, 2023

5  out of  5 rating by Linda Caballero
"This office has a very welcoming atmosphere and everyone is professional. Lloani is very friendly and has the patience of an Angel. She is very proficient in all that she does and takes the time to explain. Whenever I know someone who is looking for Insurance I always refer them to Lloani. Best thing is that she is bilingual in both English and Spanish!"

Nytalya Brown

January 13, 2023

5  out of  5 rating by Nytalya Brown
"My family and I have been with Luke Harding State Farm Office for over a decade , within that time we have had nothing but GREAT service from his team. I remember first meeting Lloani Nino and how welcoming, helpful and knowledgeable she was. Lloani was also very eager to introduce me to the various products and services that State Farm was offering, that she felt best fit my needs. She has continuously given me a peace of mind in knowing that I am covered, and always updates me in any new services that may be offered that she feels will work best for my family!! I am so grateful to have her as an agent. Lloani has made what most of us find difficult ( taking about life insurance) less challenging . I couldn’t imagine a different office… a different team or a different agent. So blessed for such an awesome agency!!! I would recommend Luke Harding Team and my favorite agent Lloani Nino a million times over!!! Thank you all for all you do !! Such great Time , patience and dedication!! Especially my Lloani Nino"

Gary Von Euer

January 13, 2023

5  out of  5 rating by Gary Von Euer
"I am very happy with the service I've been getting from State Farm going back many years. Most recently, Maria Serna has been very helpful in guiding a change in my homeowners and business pollicies as I have purchased some property."

Yvette Tamayo

January 13, 2023

5  out of  5 rating by Yvette Tamayo
"(Translated by Google) The treatment of the work team was very pleasant and it met the expectations I had, it has been a great help and they explain the policies and help you choose the best for you. (Original) Muy agradable el trato del equipo de trabajo y cumplió las expectativas que tenía, ha sido de gran ayuda y te explican las pólizas y ayudan elegir lo mejor para ti."

Estela Espinosa

January 13, 2023

5  out of  5 rating by Estela Espinosa
"I have been with Luke Harding’s office for over 10 years now! They have great customer service! Maria Serna is very professional and is always there to help with any questions or concerns!"

Jackeline Nunez

December 20, 2022

5  out of  5 rating by Jackeline Nunez
"Exceptional service and professionalism. The office staff is so friendly and helpful. I wouldn’t go anywhere else for all of my insurance and investment needs"

Mariana V

December 20, 2022

5  out of  5 rating by Mariana V
"Team is always super helpful and provide prompt responses to any questions or concerns I have."

Gabriela Castillo

December 20, 2022

5  out of  5 rating by Gabriela Castillo
"Service here is great! Cindy is an amazing office representative that is always so helpful to my family and I! Very professional team, I definitely recommend working with Luke Harding and his team here at State Farm!"

Ana Diaz

December 20, 2022

5  out of  5 rating by Ana Diaz
"I would definitely recommend Luke Harding and his staff members, I always speak to Lloani Nino and she is always helpful and has the patience to explain things to me. Thank you Luke Harding and staff for always being friendly and professional."

Lourdes Soto

December 19, 2022

5  out of  5 rating by Lourdes Soto
"(Translated by Google) All the workers here are very friendly. Always willing to help me with any question I have! (Original) Muy amables todos los trabajadores aquí. Siempre dispuestos ayudar me con cual quiere pregunta que tenga!"

Luis Casales

December 19, 2022

5  out of  5 rating by Luis Casales
"I'm not insured here yet, came into the office and got some quotes. Everyone was really helpful and patient with me, looking forward to insuring my cars here!"

Stefany Soto

December 19, 2022

5  out of  5 rating by Stefany Soto
"I love coming to State Farm! The staff is always so nice and welcoming. The State Farm agent Maria was super helpful when I was opening up an account there. Always friendly!"

Simone N Morgan

December 19, 2022

5  out of  5 rating by Simone N Morgan
"I’ve been with Luke Harding for over 12 years nothing but Great Awesome service from everyone in his office. For all your insurance needs give them a call. Myself , family and friends use Luke for all our insurance needs. Give them a call. Thank me later!!!"

Veronica Guillen

December 19, 2022

5  out of  5 rating by Veronica Guillen
"(Translated by Google) Very good team!!! They helped me choose different police officers that I needed. And it is very good that they speak Spanish and they always assist me very well when I have questions. (Original) Muy buen equipo!!! Me ayudaron a escoger diferentes policas que necesitaba. Y es muy bueno que hablen español y siempre me asisten muy bien cuando hablo con preguntas."

elizabeth garcia

December 19, 2022

5  out of  5 rating by elizabeth garcia
"I live all the way in Aurora and still stayed with Luke Harding the customer services they provide there is best the people working are always so nice and helpful always willing to help with any questions i really recommend having your insurance needs with Luke he has some amazing people working for him… Thanks and special thanks to Lloani and Maria…"

Efrain Fernandez

December 13, 2022

5  out of  5 rating by Efrain Fernandez
"Good people great customer service always explain everything in details when a customer for over 10 years"

Michael Dudeck

December 13, 2022

5  out of  5 rating by Michael Dudeck
"State Farm's repuation as an insurer kind of goes without saying. But, I'll say that I've been a customer for a very long time and I've not yet had a negative experience with them. Luke's office is outstanding. They are attentive and reliable and courteous. Maria Serna, whom we've had as a direct contact, stands out as someone who has been as knowledgeable as she has been patient. (I'm one of those people who needs things explained very slowly and clearly.) I fully recommend their services, and I really have never considered having a different insurer in all these years."

aurora castro

November 8, 2022

5  out of  5 rating by aurora castro
"The service is great, everybody at Luke Harding office is so professional. I've been working with Maria for any years, and she is always amazing."

FRAMAR PORCHES

November 8, 2022

5  out of  5 rating by FRAMAR PORCHES
"We definitely recommend this place. Luke and Maria are the best. They handle all our personal and business policies. They are very helpful!! Thanks Luke and Maria for the awesome job!"

Keith Bowen

November 8, 2022

5  out of  5 rating by Keith Bowen
"Luke and his experienced team have been supporting me and my family for years. They are very supportive and helped me through a house fire a house fire a few years ago, that process was made easier by their experience and responsiveness. You are making a good choice in trusting Luke and State Farm here in Chicago."

Ryan Roth

November 3, 2022

5  out of  5 rating by Ryan Roth
"Most professional team. Luke has been my agent for over a decade!!!"

Elizabeth Nazario

October 26, 2022

5  out of  5 rating by Elizabeth Nazario
"The service is spectacular. They solved my problem and were in communication with me at all times to solve it. Maria Serna was very attentive and responsible with my situation. Thank you very much!"